Billing We currently accept Visa, MasterCard, Discover, and American Express cards as well as various leasing options. The payment information you enter on our website will be encrypted and securely sent to our merchant processor for processing. Once the payment has been authorized from our merchant processor, your order will be created and undergo processing.

Financing We are currently partnered with Affirm to help you finance your next purchase. With Affirm, you can select a payment plan that fits your budget and make payments as you go. As soon as your Affirm loan is approved, your order will be placed and immediately processed by our team.

Fitment Based on your input, we will automatically filter products that adhere to your input specifications. Wheel fitments are guaranteed by bolt pattern only. While we will continue to improve our fitment algorithm to produce results that better match your search, it is ultimately your responsibility to ensure proper product fitment for your selected vehicle. If you have any questions regarding fitment, please contact us before placing your order so that our experts can guide you to the proper fitment.

Refunds & Returns All merchandise sold on our website are subjected to possible restocking fees – usually 20% to 30%, dependent on the supplier.

Wheels and tires that have already been mounted will be non-refundable and non-returnable, even if the fitment is wrong. While we will do our best to ensure proper fitment based on your input, it is ultimately your responsibility to confirm product/vehicle fitment. If you have any questions or concerns regarding fitment, please contact us so our experts can guide you to the right choice.

Suspension and accessory products being returned that are not warranty-related can not have been installed or attempted to be installed.

All refunded items must be approved by Cowboys Customs before being returned. If you have any questions regarding an order return or our returns policy in general, please contact us at customer-service@cowboyscustoms.com or give us a call at (817) 633-4611.

Shipping Cowboys Customs is not liable for any damaged, delayed, lost, or misplaced shipments by the freight carrier once the shipments have left our facility. Cowboys Customs is not liable for any lost or stolen shipments that are confirmed delivered to the address provided to us. Cowboys Customs is not liable for any carrier delivery errors or incorrect shipping information.

Privacy We at Cowboys Customs strongly believe in privacy. To better process your order, we do store your billing and shipping information including your name, address, city, state, zip code, phone number, e-mail address, and the last four digits of your card. We do not, however, store any credit/debit card information such as the full card number, expiration date, or CVV code. When you enter your credit card information for payment, your card information is encrypted and securely sent to our payment gateway for processing, but is never stored within our database. We only save the last four digits of your card to expedite any refunds that may occur.

Cowboys Customs does not use any cookies to store any information on your device.

Warranty All products are backed by manufacturer warranties. Please contact us if you have warranty questions about a specific product.